IT/OT Technician
Ascend Elements is revolutionizing the production of lithium-ion battery materials by establishing a clean and sustainable supply chain using recycled feedstock. Its patented Hydro-to-Cathode™ technology directly synthesizes new cathode materials from spent lithium-ion cells more efficiently than traditional methods, resulting in reduced cost, improved performance, and lowered GHG emissions. The results are lower cost, better performance batteries with fewer discarded in landfill, a cleaner manufacturing process, and a truly sustainable closed-loop circular battery economy. Ascend Elements is taking the lithium-ion battery industry to a higher level.
The IT/OT Technician supports networked control systems, shop-floor connectivity, and data infrastructure to ensure reliable operations and accurate analytics. This role bridges the gap between information technology (IT) and operational technology (OT), maintaining secure, efficient, and well-documented systems that enable continuous production and data-driven decision-making.
Key Responsibilities:
- Maintain and support network switches, HMIs, thin clients, and industrial PCs.
- Troubleshoot connectivity issues between PLCs, SCADA systems, historians, and CMMS platforms.
- Install, configure, and verify system software and hardware according to specifications.
- Coordinate vendor access and enforce proper change control processes.
- Harden endpoints and manage user/device provisioning in collaboration with IT.
- Ensure the security and privacy of all networked and computer systems.
- Conduct regular backup verifications, disaster recovery (DR) tests, and audit preparations.
- Support data collection and integration for KPIs, dashboards, and performance analytics.
- Perform scheduled maintenance tasks:
- Daily: Service tickets, device checks, and backup verifications.
- Weekly: System patching, network health checks, and asset inventory updates.
- Monthly: Documentation updates, DR testing, and compliance reviews.
- Maintain accurate network and system documentation to promote a safe and compliant work environment.
- Collaborate cross-functionally with IT, engineering, maintenance, and production teams.
- Participate in root-cause analysis and provide input on system improvements.
Qualifications
- Associate’s Degree (AS) in Information Technology, Networking, or related field (or equivalent experience).
- 3+ years of experience in an industrial IT/OT environment.
- Proven experience as an IT/OT Technician or similar technical role.
- Working knowledge of VLANs, firewalls, OPC/Modbus communication protocols, and cyber hygiene practices.
- Strong troubleshooting and diagnostic skills in both hardware and software environments.
- Excellent communication, documentation, and collaboration abilities.
Training & Development Requirements
- OT Security and Cyber Security
- Network Systems Fundamentals
- Change Management Procedures
- Backup and Restore Processes
Ascend Elements is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.